Privacy Policy

Last updated: August 15, 2026

1. Introduction

At Keevala, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our URL shortening service. We believe in transparency and want you to understand your privacy rights.

2. Information We Collect

Personal Information

  • Account Information: Email address, name, and password
  • Profile Data: Profile picture, preferences, and settings
  • Billing Information: Payment details for premium subscriptions
  • Contact Information: When you reach out to support

Usage Information

  • Link Data: URLs you shorten, custom slugs, and titles
  • Analytics Data: Click statistics, referrer information, and geographic data
  • Device Information: IP address, browser type, and operating system
  • Usage Patterns: How you interact with our service

Automatically Collected Information

  • • Log files and server data
  • • Cookies and similar tracking technologies
  • • Session information and timestamps
  • • Performance and error data

3. How We Use Your Information

Service Operations

  • • Provide and maintain our URL shortening service
  • • Generate analytics and statistics for your shortened links
  • • Process payments and manage subscriptions
  • • Provide customer support and respond to inquiries

Service Improvement

  • • Analyze usage patterns to improve our platform
  • • Develop new features and functionality
  • • Monitor and prevent fraud or abuse
  • • Ensure security and technical maintenance

Communication

  • • Send service-related notifications and updates
  • • Provide security alerts and important notices
  • • Send marketing communications (with your consent)
  • • Respond to your requests and feedback

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

  • Payment Processing: Stripe for secure payment processing
  • Cloud Infrastructure: Hosting and database services
  • Analytics: Service performance and usage analytics
  • Email Services: Transactional and notification emails

Legal Requirements

  • • Comply with legal obligations and court orders
  • • Protect our rights, property, and safety
  • • Prevent fraud and enforce our Terms of Service
  • • Respond to government requests when required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality
  • Authentication Cookies: Keep you logged in securely
  • Analytics Cookies: Help us understand how you use our service
  • Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our service.

6. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption: All data transmitted using SSL/TLS encryption
  • Secure Storage: Data stored in encrypted databases
  • Access Controls: Strict access controls and authentication
  • Regular Audits: Security assessments and vulnerability testing
  • Incident Response: Procedures for handling security breaches
  • Employee Training: Regular security training for our team

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

  • Account Data: Retained while your account is active
  • Link Analytics: Retained for statistical and analytical purposes
  • Billing Records: Retained for tax and legal compliance
  • Support Communications: Retained for quality assurance

You can request deletion of your account and associated data at any time through your account settings or by contacting us.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request a copy of your data in a portable format
  • Objection: Object to certain processing of your data
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw consent for processing

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, including:

  • • Standard contractual clauses approved by regulatory authorities
  • • Adequacy decisions by relevant data protection authorities
  • • Binding corporate rules and certification schemes
  • • Explicit consent where required by law

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer: privacy@keevala.com

General Inquiries: support@keevala.com

Website: https://keevala.com/privacy

Response Time: We aim to respond within 72 hours

GDPR & CCPA Compliance

If you are a resident of the European Union or California, you have additional rights under GDPR and CCPA respectively. Please contact us at privacy@keevala.com to exercise these rights or for more information about how we process your personal data.

Your privacy is important to us. We are committed to protecting your personal information and being transparent about our practices.